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Yes, we offer free worldwide shipping.
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How much does the shipping cost?
We offer free worldwide shipping. -
Orders placed before 22:45 on business days will be dispatched the next day. Shipping times typically range from 3-10 business days, depending on the destination and the chosen shipping option.
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Can I change my address after I placed my order?
If you need to change your address after placing an order, please email hello@eyekonikeyewear.com as soon as possible. Our customer care team will do their best to assist you. However, due to our fast order processing, we cannot guarantee that changes or cancellations can be made once an order is... -
Why have I not received an order confirmation?
If you haven't received a confirmation email, please check your spam folder and all email folders again after 30 minutes. If you still haven't received it, contact our customer care team at hello@eyekonikeyewear.com, and we will confirm your order and resend the confirmation email. If you're unsu... -
Once your order is processed, you will receive a confirmation email. As soon as your item has been dispatched, we will send you a notification email with your tracking number and a tracking link. Alternatively, if you have your tracking number you can go to our tracking page by clicking HERE. Th...
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I received my package, but my order is incomplete, incorrect, or missing.
If your package arrives and it doesn't contain what you ordered, please contact our customer care team at hello@eyekonikeyewear.com. We promise that we will do everything we can to make sure that you get the correct product as soon as possible. -
My tracking shows that my package has been delivered, but I have not received anything yet.
Let us help you find your package! Here are six steps to try: Verify the delivery address you provided. It's included in the confirmation email we sent you. Look for a notice of attempted delivery in your inbox/mailbox. Check around all entrances of your property; the package might have been hid... -
We operate in a global scale and we make sure to use warehouses that could ship your order without paying duties and taxes. Once you received a tracking link from us via email it will typically update it once the order has cleared from customs normally within 48-72 hours. It's a standard process ...
