Let us help you find your package! Here are six steps to try:
- Verify the delivery address you provided. It's included in the confirmation email we sent you.
- Look for a notice of attempted delivery in your inbox/mailbox.
- Check around all entrances of your property; the package might have been hidden by the courier.
- Talk to your family, roommates, or neighbors to see if they received the package on your behalf.
- Contact your local postal carrier, as sometimes the package might appear as delivered when it is still in transit.
- If you still can't find it, contact us at hello@eyekonikeyewear.com with your order number and an explanation of the situation. We'll do our best to resolve the issue as quickly as possible.